Privacy Policy

At M & S Legal Solution (“we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you share with us through our website https://mslegalsolution.com.pk/ (the “Website”). This Privacy Policy explains how we collect, use, store, and protect your information.

By using our Website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

When you visit or interact with our Website, we may collect the following types of information:

a) Personal Information (Provided by You)

We may collect personal details when you:

fill out our contact/consultation form,
call or contact us through WhatsApp,
send us an email inquiry.

This may include:

Full name
Phone number
Email address
City/location
Case/matter details shared by you
Any documents or information you provide voluntarily

b) Automatically Collected Information

When you browse our Website, we may automatically collect:

IP address
browser type and device information
pages visited and time spent on pages
referring website/source
general site interaction data (analytics)

2. How We Use Your Information

We use your information for the following purposes:

To respond to your inquiries or requests
To provide legal counselling and consultation guidance
To contact you regarding your legal matter
To improve our services and Website performance
To ensure security and prevent misuse or fraud
To comply with applicable laws or legal requirements

3. No Lawyer-Client Relationship

Submitting information on our Website, sending messages, or requesting consultation does not automatically create a lawyer-client relationship. A lawyer-client relationship is established only after:

formal confirmation by our firm, and
acceptance of engagement for the legal matter.

4. Confidentiality & Communication

We take confidentiality seriously; however:

Website forms and online communication may not always be 100% secure.
Users are advised not to submit highly sensitive details unless advised by our legal team.

We may communicate with you through:

phone calls,
WhatsApp,
SMS,
email,
based on the contact method you provide.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only in limited cases:

with trusted service providers (e.g., hosting, email systems) who help operate our Website,
if required by law or legal proceedings,
to protect our legal rights or prevent misuse.

All third-party service providers are expected to handle data responsibly.

6. Cookies & Analytics

Our Website may use cookies or similar technologies to improve user experience and analyze traffic.

Cookies may be used for:

remembering user preferences,
website performance tracking,
analytics and reporting.

You can disable cookies in your browser settings. However, some Website features may not work properly.

7. Data Security

We take reasonable steps to protect your information from:

unauthorized access,
loss or misuse,
disclosure or alteration.

However, no method of online transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to:

respond to queries,
provide legal consultation and service support,
comply with legal and operational requirements.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy policies or practices of external websites. We encourage users to review third-party privacy policies before sharing data.

10. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has shared data with us, please contact us immediately.

11. Your Rights

You may request:

access to your personal data,
correction of inaccurate information,
deletion of your personal data (where applicable).

Requests can be made via email at: info@mslegalsolution.com.pk

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Continued use of the Website means you accept updated terms.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

M & S Legal Solution
📍 Street 2, Al-Noor Town, Lahore, 54810, Pakistan
📞 +92 323 6171559
📧 info@mslegalsolution.com.pk
🌐 https://mslegalsolution.com.pk/

Effective Date: 15 Jan, 2025